# Property Management

## The Problem

A Sports Complex management company needed a more efficient means to capture and pay for the reservation of sports courts, leagues and tournaments. The current process, calling into a reservation number, was inefficient and costly requiring excessive time and a dedicated employee to secure reservations. They were looking for a software solution that would allow their customer to be in control of their reservation.

## What Was Done

SnapIT personnel engaged the Space management company to fully understand their needs and desires. Once goals and objectives were defined, SnapIT determined a flexible, web-based solution to be the best option. The SnapIT team developed a couple prototypes which were reviewed and ultimately approved for further development.

## Key Outcomes

- A streamlined yet flexible, cloud-based solution allowing for customization including Logo and Dashboard metrics.
- Reduction in labor required to make a reservation.
- Space Management company gained ease in setting up locations as well as gained control of what space they allow to be reserved.
- Customer process was simplified providing a more enjoyable engagement.
- Communication was enhanced with email notifications being built in.

2022-09-26T19:40:32+00:00